Monday, November 30, 2009

Thank You, Dunkin' Donuts

After just two weeks, my personal crusade against the grammatical inconsistencies of Dunkin' Donuts has come to a peaceful resolution.

On Monday, November 16th, I saw this sign hanging at a nearby Dunkin' Donuts. I wrote them a complaint letter via their website feedback form, and wrote more about the situation, here.

Within a few short hours, I was contacted via Twitter and this blog by Dunkin' Donuts. Within less than 12 hours of my original complaint, the sign had been removed. My blog post, here, explains more.

Two days ago, I received a package postmarked November 19th from Dunkin' Donuts headquarters. Not only did they send me a written apology, but they also included 2 pounds of delicious Dunkin' Donuts coffee grounds.

So this post is simply to say, thank you. You made good, Dunkin' Donuts.





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